Kettering Headquarters

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Kettering Headquarters

Postby ajscomboman » Mon Jun 01, 2020 10:41 am

Please be aware that Kettering Headquarters is currently closed to all general visitors. There are also new opening hours which are from Mon - Thurs 9am till 5pm effective from 1st June till further notice.

For bike viewing we will be adopting a strict view by appointment policy starting from 8th June. Please contact the store in advance to book a time slot.

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Location: HAMPSHIRE UK

Re: Kettering Headquarters

Postby ajscomboman » Tue Jun 02, 2020 2:18 pm

Just had notification from ParcelForce. As the current overseas shipping situation is so volatile and demand is exceeding the ability to supply, all our collections will be forced upon us to Fridays!!! Therefore there will be no adjustments to opening hrs and we will continue to operate Mon-Fri 9am - 5pm.

Also due to the high volume of online orders we are receiving it is becoming almost impossible to find the man hrs to take telephone orders at the same turnaround speed. To help streamline the operation we politely ask that if at all possible all orders are placed this way. Whilst we will maintain every effort to take and process telephone orders it may take a few days for this to happen.

Going forward the same will apply to membership renewals placed by telephone. The banks are also charging more and more to process cheque payments, this eats into club funds as we have to pay the handling fees. Therefore as with spares we would like to ask for your assistance by requesting that wherever possible future fees are paid online.

Rob Swift

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