Club spares scheme

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Club spares scheme

Postby MalcW » Wed Feb 21, 2018 9:39 am

I would just like to say a big Thank You to everyone involved in the club spares scheme. I phoned them for advice yesterday morning, ordered the parts online just before lunch, and they arrived just after 9 this morning. Excellent!

Malc

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Re: Club spares scheme

Postby JDFS79 » Wed Feb 21, 2018 4:12 pm

I wish I was that lucky... Good service but the waiting for the parts... The bad side of living in Switzerland,😁

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Re: Club spares scheme

Postby Johnobirches » Thu Mar 22, 2018 7:37 am

Rather than start a new thread I'd like to add my thanks too.
I ordered a new rear chain on-line on Monday evening and it arrived in Wednesday's post.
Great service from the club and those operating the spares scheme at HQ.
Regards
John

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Re: Club spares scheme

Postby schrottschlecker » Fri Mar 23, 2018 9:07 pm

A big thanks to the club spares from my side too. I placed my first order and the packet arrived in Germany just a few days later. All parts were in there and I can start the assembly of my bike.

Christian

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Re: Club spares scheme

Postby Harry44 » Sat Mar 24, 2018 11:47 am

A pat on the back for the spares scheme from me too. Quick efficient and friendly, what more could we ask for.

A tiny suggestion though, the minimum order. I understand the reasons for it commercially, but.

There are times when due to my own bad planning I am held up because I need a part that I forgot, didn't know about or I just broke it, and would willingly pay excess postage on just to keep things moving. :)
si is does non opportunus vos postulo a maior pango

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Re: Club spares scheme

Postby Peter Morris » Sat Mar 24, 2018 6:15 pm

Harry44 wrote:
There are times when due to my own bad planning I am held up because I need a part that I forgot, didn't know about or I just broke it, and would willingly pay excess postage on just to keep things moving. :)


I never knew there was a minimum order, but I just checked and found the it's only a fiver. Couldn't you just buy a bolt or something to make up the £5 Alan, might just as well, instead of paying inflated postage..... at least you'll have something for your money.

I have always received parts in double quick time, and always what I ordered, and never had anything that did not fit. So I would also like to thank, and strongly recommend the spares scheme.

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Re: Club spares scheme

Postby Harry44 » Sun Mar 25, 2018 10:10 am

Fair point I must have misread the rules. Thanks for putting me right :D
si is does non opportunus vos postulo a maior pango

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Re: Club spares scheme

Postby Monty » Mon Apr 09, 2018 5:12 pm

Ditto.

I ordered on Thursday and the Pats arrived on Friday AM.
Well done and many thanks for great service.

Monty

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